Here are some answers to the most common questions
Will your treatment damage or stain my wood, paint, or furniture?
No. Most of the products we use are water-based. That means that they can be washed off almost any surface.
Will your treatment hurt my plants?
No. Plants are not harmed by insecticides.
Do I have to put up my pets?
Bird cages, fish tanks, and reptile cages should be covered. Other pets can be left out as long as they are calm and stay out of the way. We do ask that overly curious or territorial pets be kenneled while we perform the service. It also helps to pick up any pet toys, dishes, or bowls that might be lying around so that we do not have to move them while trying to perform a treatment.
Do I have to leave for the service?
Only for indoor German cockroach infestations or bed bug treatments. For all other services, we only require that pets and people stay off of treated areas until the application is dry.
Will you need to go inside?
The inside is not necessary for basic pest control. Many of our clients prefer the convenience of outside only service and don’t see any difference in results by not doing inside. Typically indoor treatments for general pests takes only a few minutes.
Do I have to be home for a scheduled service?
You do not need to be home for most of our services. Our experience has shown that outdoor treatments solve most pest problems. In fact, most of our time and materials are spent outdoors anyway, whether you are home or not. Every basic pest service comes with a warranty that includes the inside of your home. So if you do experience pest problems inside, or simply request indoor service, we are happy to do so at no additional charge.
Is there anything I need to do to prepare for service?
For exterior treatments, you should trim grass and weeds, make sure gates are unlocked, and remove children’s toys, pet toys, pet food and water bowls from the areas to be treated. It also helps to clear clutter from the walls and around doors and windows for interior treatments.
How can I pay for the service?
We take just about any method of payment available. We accept all major credit and debit cards, PayPal, cash and checks as payment.
After my initial service, how do I know when you are coming for the next service?
For recurring services, we automatically schedule your next appointment based on your requests and at a time when we have other clients close to you to service. This allows us to keep our fuel costs and travel times at a reasonable level and save you money. You will receive a text message or phone call 1 to 2 days before the service. If the time of your scheduled appointment is inconvenient, you may reschedule for another time.
When should I see results after a treatment?
That depends on the pest and the type of treatment. For most pest problems results should be evident almost immediately and complete within 7 to 10 days.
What kind of discounts do you offer?
We will give senior discounts upon request. Regular customers who pay a year in advance will receive a free month of service.